How can I talk to DStv customer care?

How can I talk to DStv customer care?

To get started, save our number 254 793 298 798, then make sure to have your Smartcard Number & Surname ready.

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What is DStv customer care number Nigeria?

+255 677 666 111
To get started, save our number +255 677 666 111 , then make sure to have your Smartcard Number & Surname ready. Then, simply say Hi and follow the prompts!

What is DStv self service?

It’s your ACCOUNT on your TERMS You can use DStv Self Service from your cellphone, tablet or desktop computer to clear error messages, update your details and manage payments conveniently.

How do I reset my DStv after payment?

How to reset DStv after payment

1. Send an SMS with the word RESET accompanied by your smartcard number to 30333.
2. You will receive a confirmation message informing you that your request is being processed.
3. Check after a while if the channels are available.

Why is my DStv now not working?

DStv Now is up-and-running again and users are advised to log out of their accounts, clear their cache, or refresh their apps. Here’s how to clear your cache on Google Chrome: Next to “Cookies and other site data” and “Cached images and files” check the boxes. Click Clear data.

What to do when DStv disconnected?

Conversation. We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors.

How long does it take for my DStv to reconnect after payment?

Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch. It could take a little bit longer for the payment to reflect on our system. If this hasn’t happened, you can reconnect your services online or via our mobile app.

Why is my DStv not working after subscription?

Your channels are likely to miss after you make your Digital Satellite Television subscription due to various reasons. One is if you make the payment after the subscription has fully expired. The other is when you do not plug in the smart card into the device before any commands are sent to the decoder.

How long does it take for your DStv to reconnect after payment?

We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors.

How to find DStv customer number?

Go to https://www.dstv.co.za/mydstv/

Enter username and password and click “Sign In”

Then click on “My account” once you are logged into your Dstv account

Your account details will be displayed and your DStv Account Number will display as a DStv Customer Number.

How to fix DStv?

First off,unplug the power cord completely.

Next without plugging back the cable,press and hold the P+(P plus) button on your decoder.

Now,with your other hand,plugin your the decoder’s power cable while you continue pressing and holding the P+button.

How to register for DStv Now?

Click on the Sign Up button.

Enter either your email address or mobile number.

Next,enter a strong password and click Create an Account.

Since you are not a DStv subscriber,click Skip at the bottom of the form.

Next,you can check your inbox for a confirmation email.

How to cancel my DStv?

– Open the DStv mobile application – Go to Settings – You will see My Account. Click on it – An option will be provided for you to delete the account. Select it if that is what you need – Confirm and your account will be deleted