How can I talk to National Grid?
Report a Gas Emergency
- Massachusetts: 1-800-233-5325 or 911.
- Rhode Island: 1-800-640-1595 or 911.
- Upstate NY: 1-800-892-2345 or 911.
How do I contact Nyseg?
Self Service Line: 800.600. 2275 (24 hours/7days) Customer Service: 800.572. 1111 (Monday – Friday, 7 a.m. – 7 p.m., excluding holidays)
Is NYSEG the same as National Grid?
About National Grid National Grid is an international energy delivery company. National Grid also owns over 4,000 megawatts of contracted electricity generation that provides power to over one million LIPA customers. About NYSEG, RG&E and Iberdrola USA. NYSEG and RG&E are subsidiaries of Iberdrola USA.
How do I cancel my NYSEG service?
How do I discontinue service in my name?
- Click on Turn Off Service and follow the instructions.
- You may also call our Customer Relations Center at 800.572. 1111, Monday through Friday, 7 a.m. to 7 p.m. excluding holidays.
Why is my gas bill so high all of a sudden?
Consistently high bills, or high bills in the summer when heating costs drop for most households, can often be attributed to high gas supply rates, older, inefficient appliances, poor appliance maintenance, window and door drafts, heat loss through the attic or chimney, or opportunities to better manage your thermostat …
Can utilities be shut off in NYS?
The moratorium on utility service shutoffs during the COVID-19 state of emergency ended on December 21, 2021. However, New York State is offering financial assistance and consumer protections to assist customers maintain their utility service and pay down their arrears.
What is arrears forgiveness program Nyseg?
EAP Limited Benefit Arrears Forgiveness You receive the EAP Monthly Credit Benefit; Have a past due NYSEG account balance between $240 and $1,500; and. Have not previously been enrolled in the EAP Limited Benefit and terminated for non-payment.
How do I contact National Grid customer service?
Contact Us. Click to expand Emergency Contacts . Emergency Contacts . 24 hours a day, every day. Outages: Report online or call 1-800-867-5222 . Gas emergencies: Call 1-800-892-2345 or 911 . National Grid P.O. Box 11742 Newark, NJ 07101-4742. Visit Us. Click to expand Follow Us
What are the phone numbers for National Grid in upstate NY?
A complete list of National Grid phone numbers for customers in Upstate NY. 1-800-642-4272. Monday – Friday, 7:00am – 7:00pm. For the fastest service, please call from the primary phone number on file in your account settings.
How do I pay my national grid bill in New York?
National Grid has a plumber’s hotline for metro New York, available at 718-270-0220. Bill Pay Options Find a full list of different ways to pay your National Grid bill To pay your electricity or gas bills over the phone using a credit/debit card, call the SpeedPay service at Western Union.
How do I report a power outage to national grid?
Power Outages. In the case of a power outage in the National Grid service area, call 1-800-867-5222, 24 hours a day, 7 days a week. You can also report outages online.